Send/Receive SMS Messages

You can send text messages to users via SMS. You can choose to be able to receive replies.

Build the phone number to send the SMS message to. For U.S. numbers, this can be of the form (555)555-5555 or simply of the form 5555555555. For international numbers, include the country code for the phone number (e.g. +011 (555)555-5555). If a country code is included, be sure to include the ‘+’ at the beginning of the number.

Build the phone number to send the SMS message from. This number must have been registered with WorkXpress in order to send SMS messages using this action. For help registering a phone number for SMS messaging, contact us at support@workxpress.com.

Build the contents of the SMS message to send. This message must not exceed 160 characters! Any characters in excess of 160 will not be included in the message.

Useful as a comment, this description will overwrite the automatically generated description in the Action Manager.

Build the phone number to send the SMS message to. For U.S. numbers, this can be of the form (555)555-5555 or simply of the form 5555555555. For international numbers, include the country code for the phone number (e.g. +011 (555)555-5555). If a country code is included, be sure to include the ‘+’ at the beginning of the number.

Build the phone number to send the SMS message from. This number must have been registered with WorkXpress in order to send SMS messages using this action. For help registering a phone number for SMS messaging, contact us at support@workxpress.com.

Build the contents of the SMS message to send. This message must not exceed 160 characters! Any characters in excess of 160 will not be included in the message.

If the phone number responds with a message that does not match one of the replies listed below, a message is sent to inform them their response was not recognized. Build the contents of that message here. This message must not exceed 160 characters. If left empty the default response is “I’m sorry, I didn’t understand that response. Please try again.”

Valid Responses - Define the valid responses for this message. If the received response exactly matches one of the valid responses below, the corresponding automation will take place.

Type the response to expect, such “Yes”, “No”, “Confirmed”, etc. (do not use quotation marks).

This is an internal description for the response.

Useful as a comment, this description will overwrite the automatically generated description in the Action Manager.