- Introduction to WorkXpress
- Building Your Application
- Examples and Best Practices
- Technical Manual
This Enterprise Service Bus system allows a software developer to set up a series of actions as an Interactive Voice Response (IVR) system, that will execute upon a telephone call either being initialized by, or sent to, a phone number registered by a supported telephony service provider.
A User of a WorkXpress Application will either make, or receive a phone call from the Interactive Voice Response (IVR) system, based on the actions configured on the IVR triggers.
The data source selection for an Incoming ESB Profile will determine what helpers and configuration is needed and or available.
The data handler selection for an Outgoing ESB Profile will determine what helpers and configuration is needed and or available.