Enterprise Service Bus Data Source - Incoming IVR Call

Purpose

The Incoming IVR (Interactive Voice Response) Call data source allows the software developer to set up a series of actions to be utilized when a phone call comes in to a telephone number registered and setup with a supported telephony service provider as one that gets routed into this application. A person makes a call to a specific number, the application answers, and these actions handle the call.

Triggering

This data source is triggered whenever the telecommunications service provider receives an incoming call to the registered phone number. That number must be set up to call upon this specific ESB profile to receive its interactive voice response actions. Contact support@workxpress.com to register a number for IVR use.

Data Handlers

There is currently only one data handler available for this data source.

enterprise service bus data source - incoming ivr call.txt · Last modified: 2016/09/14 14:19 (external edit)
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