- Introduction to WorkXpress
- Building Your Application
- Examples and Best Practices
- Technical Manual
WorkXpress is a Platform that will allow you to bring cloud solutions to your customers quickly and profitably, with little or no investment or commitment. WorkXpress is also an organization of cloud experts who will stand behind you and give you the knowledge and credibility you need to provide cloud solutions.
WorkXpress wants to form a true partnership with you. Our staff wants to get to know you and your staff personally, and to be available to assist you throughout all phases of your sales and implementation cycle. In fact, we invite you to view our team as an extension of your team, and to call on us to fill any gaps you may have.
We are standing by to help you;
There are three methods of partnership with WorkXpress, but you don't have to choose just one. Select the appropriate partnership method for each customer engagement you pursue.
Build a product and resell it to other customers. WorkXpress is the best platform for quick and affordable production of SaaS products for resell.
Build custom solutions for your customer base. WorkXpress enables you to win more custom development work as well as earning higher margins while doing it.
Bring a customer with a project, and offer them a world-class cloud based solution. We will do all of the technical sales, implementation and support. You can offer it under your brand or ours.
If your company is seeking to resell WorkXpress software or services based on WorkXpress software then you are a “Commercial Use” customer.
The purchasing decision for complex solutions has many challenges. Specifically, there is a wide range of technical and non-technical information that buyers need to be able to understand and believe in about the solution being offered. To help both buyers and sellers alike, we present the following as a guideline for how to move through this sometimes difficult process as quickly and efficiently as possible.
WorkXpress will provide everything from a proven sales process to answers to common objections, sales documents and sample contract language.
NOTE: WorkXpress staff are personally standing by to help you drive new cloud and 5GL platform based revenues. If you have a project but are not comfortable with this process, let us provide you assistance or handle it for you.
Everything in the WorkXpress process begins at getting started. Partners, be sure to request a tracking code so that if you choose to direct visitors to the WorkXpress website, they can automatically be identified as one of your customers. With a registered tracking code, all trial signups will immediately be associated with you, our partner, in our systems.
All new contacts will immediately receive an email: Introduction to WorkXpress. Additionally, all new contacts will be asked two questions;
Question 1: Are you interested in internal use, or commercial resale?
-If the answer is “commercial resale”, the new contact will receive a separate email: Commercial Use and Resale
Question 2: Do you want to do it yourself (DIY) or are you looking for someone to do it for you?
-If the answer is “DIY”, the new contact will receive a separate email: Start Building
-If the answer is “Hire a WX Certified Builder to build it for me”, the new contact will receive a separate email: Hire WorkXpress
Before spending a lot of time on the details of a project, it is important to cover some of the basics and to make sure that WorkXpress is a good fit for you and your specific project.
In order to establish whether WorkXpress is a good fit, it may be helpful to review the following:
Please take time to address the following issues and questions:
If a Trial Account has been setup, is it important to:
1. Pre-Briefing Email: It is often helpful, prior to hosting the Executive Briefing, to verify in writing that each of the above documents have been read and understood.
2. Qualifications: In the situation where the end-customer is known and a project is identified, it is important to verify the following before moving to the next step;
The goal of the Executive Briefing is to determine whether all preliminary questions are answered and if it makes sense for the two organizations to move forward.
First, it is important to verify executive signoff as follows:
Before proceeding, the technical team will also need to signoff as follows:
One of the most important steps in assessing a WorkXpress fit is determining the specific project. This can be done at any time in the process, but should receive special focus only later in the process as it can be very time consuming, and a waste of time if other business and technical issues haven't already been addressed.
When talking to commercial resale partners, the end customer and therefore the specific project may not yet be known. In this case it is critical to evaluate the customer base, and make a decision with how to approach the first customer. Options include:
Regardless of the method employed, the primary goal (and specific next step at this point) is to:
With the commitment of a pitch date and customer, one can then train the sales team and prepare the pitch using this article as a guide. Essentially, start with the General Introduction information such as “Is WorkXpress Right for You?” and continue through this process from there.
Building a WorkXpress application implies more than just use of a better tool; it means you can also employ a better process. A significant part of what you bring to a project is thorough knowledge of new technologies, capabilities and processes that will benefit the project results.
Please familiarize yourself with WorkXpress implementation procedures beginning with a kickoff meeting and brainstorming session.