====== Enterprise Service Bus Data Handler - Outgoing IVR Call ======

===== Purpose =====
The Outgoing IVR (Interactive Voice Response) Call data handler allows the software developer to set up a series of actions to be utilized when a phone call is made to a telephone number in the application, and that call is made from a phone number registered and set up with a supported telephony service provider.  The application places a phone call to an outside number, a person answers, and these actions handle the call.

===== Options =====
There are two configuration options in this data handler.

  * Call to this number - This must be a valid phone number to call out to.
  * Call from this number - This is a number provided by a supported telephony service.  Contact [[support@workxpress.com|support@workxpress.com]] to register a number for IVR use.
  
===== Triggering =====
This Data Handler is triggered via an [[Action Type - Enterprise Service Bus|Enterprise Service Bus Action]].  To see which actions will trigger this Data Handler use the "Outgoing" tab on the [[Enterprise Service Bus|Enterprise Service Bus]] page.
  
===== Handling a Call =====
There is currently only one way to handle calls for this data handler.

  * [[Enterprise Service Bus Data Handler - Telephony IVR Actions|Telephony IVR Actions]] - In addition to all other [[Action Manager|Action Types]], there are special [[Action Type - IVR|IVR Action Types]] available for handling the call.